Hello! I am Shyam. I have a Masters degree in Web Technology and Bachelors in Information Technology. I enjoy creating interfaces that are usable and intuitive. My academic projects focused on the needs of illiterate and semi-literate people of rural India. During my career at ABB & Kobster.com, I did research on the problems faced by their end users and provided design solutions, which gave me a rich understanding of different user profiles.